Frequently asked questions
Navi address for the journey: Vordernberger Straße 55
8790 Eisenerz, Austria
Free visitor parking is available, for both cars and buses.
Our vouchers can only be redeemed at the ticket office in the Valley Station.
Yes, but we recommend children from the age of 4. The path underground is not suitable for prams and back carriers, slings are possible.
No, dogs are not allowed in the Show Mine and on the Hauly.
Show Mine: 90 minutes
Hauly Ride: 60 minutes
Exhibition Oswaldiruecken: 90 minutes
The temperature is 6 - 8°C. The humidity is approx. 98 %. We recommend warmer clothing and sturdy shoes.
We recommend sturdy shoes and warm clothing (functional clothing) in the Show Mine. According to the regulations, a helmet must be worn on our tours. We provide the helmets, of course.
Filming and taking pictures for private purposes during the tours offered by Abenteuer Erzberg is permitted and desired too. For commercial purposes: Photo and film productions at Erzberg are subject to a fee and require a permit.
No, because you are in an active mining area.
Yes, we have free WiFi for our visitors in the Valley Station.
In addition to guided tours in German, there are also audio guides in English.
There are 800 metres and about 175 steps to climb.
For your own protection, you are unfortunately not allowed to visit the Show Mine.
Unfortunately, this is not possible for safety reasons and for reasons of space.
Unfortunately, our destination is not barrier-free.
Heavy objects (large backpacks), motorbike helmets, prams
Meeting point is in front of the Valley Station. We may ask the person in charge of the group to pick up the ticket for the group at the reception.